Identify complex problems and review related information to develop and evaluate options and implement solutions. Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems., Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action. Understand written sentences and paragraphs in work related documents. Talk to others to convey information effectively.